Originally Aired - Thursday, March 16 • 1:00 PM - 2:00 PM
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Location: West Hall 219-221
Title: Conflict Resolution Skills for Leaders
Description:
Session Code: AT20 Learning Objectives:
Conflict in the workplace is inevitable. That's why employees and managers need to know how to identify conflict appropriately and navigate it effectively if they want to work productively. After all, a conflict-free workplace is a productive workplace!
1) Identify early signs of conflict;
2) Gain the confidence to handle conflict; and
3) Techniques for successfully resolving conflict.
Type: CONEXPO-CON/AGG
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